FAQS

HAIR PRODUCTS

Where are BondiBoost™ products made?

Down under of course! Originally developed on the sands of Bondi Beach by a team of industry experts. We are 100% Australian owned, manufactured and packaged in Australia.

How long does it take to see results?

Results vary from person to person, and depend on how often you use the products and other lifestyle and diet factors. Customers have reported that they see noticeable results between 4-6 weeks, however it could be longer. We recommend when using our range of products and trying to reach your hair goals as quickly as possible, to reduce the use of heated styling tools such as blow dryers and GHD/straighteners as this causes damage to the cuticles of the hair shaft and slows growth. Keep your stress levels under control as high stress levels can cause excessive hair loss. Stay hydrated with water and ensure you consume adequate nutrients from food to help support healthy hair growth while using our products to help cleanse your scalp from sebum build up, unclog blocked pores which contributes to slower growth and hair loss. For more detailed information on how to use our products effectively we recommend to contact our BondiBoost™ haircare specialist team at - WeCare@BondiBoost.com.au and we will assist you with reaching your hair goals. 

Is BondiBoost™ safe to use during pregnancy and breastfeeding?

Our hair care products are made with 85% water and contain naturally derived (many certified Organic) essential oils and ingredients. While we believe our products are absolutely safe to use during pregnancy and breastfeeding, we recommend to consult your medical health professional and refer them to our listed ingredients which can be found on our website to alleviate any concerns. 

Is BondiBoost™ safe for coloured hair and extensions?

Yes! Our products do not contain any sulphates and are completely safe to use on coloured hair and extensions. 

My hair is falling out, what products do you recommend?

There are many causes for hair fall and while many of our postpartum customers see fantastic results from our range of products are products are not a medical treatment for hair growth. We recommend seeking medical advice as to the underlying cause of your hair fall first. Once your medical professional has given you the all clear, then we recommend to use our BondiBoost™ Shampoo and Conditioner  combined with our weekly Miracle Mask/Elixir Oil.

I have postpartum hair loss, what products do you recommend?

While many of our postpartum customers see fantastic results from our range of products are products are not a medical treatment for hair growth.  We recommend seeking medical advice as to the underlying cause of your hair loss first. Once your medical professional has given you the all clear that your not suffering from an underlying medical issue then we recommend to use our BondiBoost™ Shampoo and Conditioner combined with our weekly Miracle Mask/Elixir Oil. 

Will BondiBoost™ make my other body hair grow longer?

Hair follicles on the scalp grow longer than any other hair on the body as they go through a longer active growth phase (or anagen phase) - generally a couple of years. The hair follicles on the arms, legs, eyelashes, and eyebrows have a much shorter active growth phase compared to the hair follicles on the scalp - generally a few months. Once these hairs on the body complete the active growth (or anagen) phase they start to fall out and the cycle continues all over again. In addition, BondiBoost™ does not contain any hormones and therefore you will not see an increase in the growth or length from using our products. 

Are your products cruelty free?

Yes, we love animals as much as you do and therefore we would never test our products on any animals!

LASH & BROW SERUM

Can I use on eyelash extensions?

Due to the high content of oils in our lash serum, our BondiBoost™ Lash & Brow Serum should not be used on lash extensions as it will make your lash extensions slip out faster. 

Can I use on my brows?

Yes absolutely! Our unique formulation is suitable for brows!

How do I apply?

When applying for the first time, we recommend to apply each morning from the root of the lash to the tip. Wipe clean any excess oil. If you prefer to use at night, only apply a thin layer, and please be careful to not allow any excess oil into your eyes. 

PAYMENT QUESTIONS

Is my credit card secure?

Yes! We use a leading encryption service to process your payment, your credit card information is hidden from us.

What payments do you accept?

We accept payments from Paypal and all major credit card providers, such as Amex, MasterCard, Visa and AfterPay.

Do you offer returns and refunds?

Yes! We confidently back our products, therefore if you are not completely satisfied with your product, we will issue you a refund. Email the BondiBoost™ team at Hello@BondiBoost.com.au and we will gladly send you the return instructions.