Subscription FAQs

Do I have to use a subscription service to buy your products?

No! Our subscription service is optional and you can still buy our products without our monthly subscription. 

What is your subscription service?

Our subscription service means you receive products delivered to your door each month, PLUS you save 25% on every order. 

The payment will be deducted from your account automatically and the product will be sent as soon as the payment is successful.

You’re able to skip payments where needed, adjust which products you are receiving and cancel anytime.

Can I change, update or amend my delivery schedule or products?

Yes! The subscription service is flexible and allows you to change, swap or amend your delivery schedule. Simply email: and one of our subscription specialists will update this for you. 

How can I add or change products to my current subscription?

Simply email: and one of our subscription specialists will update this for you. 

How do I cancel my account?

You can pause, skip or cancel your subscription via your account or by emailing our subscription specialist team at

Can I use Afterpay on your subscription service?

Unfortunately, Afterpay does not allow subscription services in conjunction with their service. If you would like to use our subscription service and take advantage of the 25% off per month, you will need to use Paypal or a credit card.