Shipping & Return Policy

shipping information

• Australia
  • standard shipping: $7.99 for orders under $99
  • free standard shipping: orders $99+ ship free
  • express shipping: $9.99
• New Zealand
  
  • standard shipping: $7.99 for orders under $99
  • free standard shipping: orders $99+ ship free
  • express shipping: $24.99
    

details you need to know

• orders are processed only on business days.
• the shipping timeframe is calculated from when your order leaves our warehouse, rather than the date it was placed.

if you need return something, please head to our start a return page.

Return Policy

30-Day Money-Back Guarantee: 

If you're not happy, we're not happy. That's why we'll gladly give you your money back if you are not 100% satisfied with your BondiBoost purchase. If you aren’t happy with the results, simply return the items within the 30 days (yes, the items do need to be returned) and we'll refund you.

To initiate your return, please click here.

*30-Day money-back guarantee applies only to items purchased from bondiboost.com. If you are not completely satisfied with your purchase, return the items within 30 days to receive a full refund issued to the method that was used to pay for the order. Products (used or unused) must be returned in order to receive refund. Shipment must be postmarked within 30 days of the original order receipt date. Return shipping cost is not included. Parcel protection and shipping costs are non-refundable. 

Damaged Products:

Email wecare@bondiboost.com.au within 7 days of product receipt along with photos of the damaged goods in order to initiate a refund or replacement.

Missing Products:

Email wecare@bondiboost.com.au within 10 days of your order date along with your order number in order to initiate a refund or replacement.